Privacy & Security Policy

Privacy & Security Policy

Policy Updated 24th May 2018


This privacy policy sets out how Crafts 4 Eternity uses and protects any information you give to Crafts 4 Eternity and is applicable to all Crafts 4 Eternity proctucts, services & events.

Crafts 4 Eternity is committed to ensuring that your privacy is protected. We want our website to be safe and user friendly for everyone. Under the Data Protection Act 1998, related laws and EU General Data Protection Regulation (GDPR) we have a legal duty to protect the personal information we collect from you.

 Policy changes

By using this website & attending crafts 4 eternity events (physical & virtual) you agree to the terms of this privacy policy and our terms and conditions. We may amend this privacy policy and the terms and conditions from time to time. If we do so, we will post an updated version on this website. You will be bound by the new terms upon your continued use of this website. Please revisit this page frequently to check for any updates.

 Accepting the Privacy Policy

Crafts 4 Eternity needs to collect and process your personal information to run our business and provide you with our services, by accepting this Privacy Policy and our Terms and Conditions you are confirming that you have read and understood how we collect and use your information. If you are not happy with how we use your information or you don’t want us to collect your personal details, please do not use our services. Thank you.


What information we collect & how we use it

When registering with the Crafts 4 Eternity website you will be asked to provide information about yourself (name & email address). This information is needed so that you will be able to use certain areas of the website and receive newsletters.

When ordering products, subscriptions & booking events you will need to provide certain Personal information such as name, address, email address telephone number and any other information you chose to provide to help with your order such as delivery instructions, so the order can be fulfilled.

When purchasing, we will direct you to a third party site (PayPal) which will collect this information from you to fulfil your order. For information, you will also be asked to provide further personal information such as payment details on the third party site. Please review their privacy policy for further information.


Please note, no payment information is held on the Crafts 4 Eternity website

Demographic and other data: this website uses cookies, web analytics and web logs to collect information about your use of our site, information about your computer such as your computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from a third party site, the URL of the linking page. If you have registered an account with us, it may also collect your name and email address. The data collected through cookies, web analytics and web logs may be transferred to third parties

We may keep a record of emails sent to you.


We own the information we collect through this website. We will use it, as applicable, to:
 Provide you with services or information that you have requested or products/subscriptions that you have ordered.
 Contact you regarding your account, including any orders placed.
 Confirm or fulfil an order you have submitted
 Inform you if you have won a prize
 Monitor compliance with our terms and conditions of use of this website, enforce our rights and protect the safety of others including investigating and if necessary removing any content about which we receive a complaint.
 For any purpose if we are required to do so by any law or other regulatory or government authority


By providing us with your personal information, you consent to us processing your information as set out in this privacy policy and in any other manner you expressly consent to.

 Maintenance and storage information:

Your information is collected and stored on servers which are maintained on behalf of Crafts 4 Eternity. Information may be kept in paper form, this is kept securely in the Crafts 4 Eternity office. We may keep information for a reasonable period for the purposes set out in this privacy policy.

 Data Retention:

We will only keep your data for as long as necessary to fulfil the purpose we collected it for. This includes for the purposes of any legal, accounting, reporting requirements. In some circumstances you may request us to delete your data. Please contact us to request this.

 Links to other websites:

The Crafts 4 Eternity site contains links to other websites. We are not responsible for the content or privacy policies of these websites, even if they use the website’s logo as part of a co-branding agreement. Before submitting personal information to such websites, you should check their privacy policy.


We are committed to ensuring that your personal informatiom is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.


Cookies are small data text files, which a website stores on your computers hard drive.

The Crafts 4 Eternity website uses a number of cookies including necessary, performance and targeted cookies. All data is anonymous & does not identify visitors.

You can choose to accept or decline cookies, most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You have the right to be informed on how we use your personal information, (This privacy policy does that).
You have a right to make us correct any personal data about you that may be incomplete or inaccurate.
You have the right to ask us to delete any personal information we have about you (unless there’s an overriding legal reason we need to keep it)
You have the right to ask us for a copy of any personal information we hold about you.

It is important that the personal information we hold about you is correct and current. Please let us know if your personal information changes. You can do this by accessing and updating your account on our website.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to any third parties, unless we are required by law to do so.